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How to make merchant's terminal compliant with Mastercard grip update?

Updated over 2 weeks ago

Mastercard Grip Mandate Mandatory POS Terminal Update.

What’s Required?

The following merchant location details must be added to your terminal configuration:

Sponsored Address – Merchant’s street address (e.g., "4 Main Road") - mandatory for all transactions.

Can be found in the merchant’s application on Paynt Portal - Application - Terminal Requirements - Trading Address.

Sponsored Phone Number – Merchant’s phone number (e.g., "003549876445") - The Acceptor Customer Service Phone Number should be present for all transactions and contain a valid phone number.

Can be found in the merchant’s application on Paynt Portal - Application - Contacts - Company Representative.

Sponsored Country Code - Merchant’s alphabetic 3-letter country code (e.g., "ISL" for Iceland) - mandatory for all transactions. Can be found here - https://www.iban.com/country-codes

Sponsored Postal Code – Merchant’s postal code (e.g., "10244") - mandatory for all transactions.

Can be found in the merchant’s application on Paynt Portal - Application - Terminal Requirements - Trading Address - Postal code

Sponsored Country Subdivision Code – mandatory for all transactions.

Can be found here.

Required Software Versions

  • PAX POSitive Payment App:

    • Version: 1.00.42.11323 or newer

    • Parameter template: PaydooLive-Template4.xml

    • Fields can be found under: OVERRIDECONFIG → PF DATA

  • Rapyd Core:

    • Version: 1.3.9 or newer (1.3.11 for newest Urocked application)

    • Parameter template: RapydProd-Template.xml

    • Fields can be found under: INITIAL CONFIG → INITIAL CONFIG

Note: When setting up POSitive, please use the username 1234 and update the password to 4321. This ensures we can support you remotely if needed.

In case of any questions, please contact us via [email protected].

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